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Customer Co-Creation Mechanism

Hitachi Asia R&D Center, as a part of Hitachi, Ltd. Global Center for Social Innovation, is dedicated to creating cutting edge technologies and innovative solutions that answer society’s challenges. We work closely with Hitachi business groups and enforce a customer co-creation approach to provide solutions through the following:  

  1. Share visions with customers
  2. Create new concepts and develop prototype
  3. Assess at customer sites (Proof-of-Concept)

Our solutions add value to customer’s business, reduce cost, increase revenue, and radically transform their business. Hitachi Asia R&D also drives the solution expansion in ASEAN and eventually, the global market.

Customer Co-Creation Mechanism

Key Research Area

  • Smart cities
  • Public safety
  • Real-estate management
  • Manufacturing & Logistics
  • Transportation
  • Finance
  • Identifying future trends (HAS-TH)
  • Defining societal challenges (HAS-TH)
  • Pursuing co-creation in the manufacturing and smart city domains (HAS-TH)
  • Customer co-creation with regional partners to solve social issues related to Mining, Agriculture, Healthcare and Smart Cities (HAUL)