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What is Systems Management Solutions?

Systems management refers to the centralized administration of the Information Technology in an organization. It is to provide a solution for adminstrators to standarize IT components so that organization can run their businesses effectively and provides employees to adapt faster and be more productive. Maintaining your system helps to mitigate performance concerns so that your employees can work freely without being held back by downtime.

As IT systems become more complex and diverse, JP1 can manage these systems in an integrated manner. Furthermore, JP1 is cloud ready, poised to help you optimize and execute business processes across on-premises and cloud environments. With Hitachi JP1, it helps businesses to streamline their IT processes and enhance operational effectiveness across multiple platforms and diverse systems within an organization.

Hitachi has rich experience in providing systems management solutions and we have solved many customers issue so far. Therefore, we can provide proven solutions to solve such issues and improve business operations.


Data & Information governance

Data breach or loss is among the top concerns of organizations. Just one incident can create a massive impact involving financial loss and, worst yet, loss of customer confidence and corporate reputation.

Learn how JP1 ensure that information that is being transmitted internally or externally is well protected and helps prevent data loss while letting your business run smoothly.

Explore JP1 PDPA Solution

Visualize and understand employee working patterns

Remote working, teleworking, or working from home (WFH) was starting to grow in acceptance even prior to COVID-19. The pandemic has just accelerated the process. For businesses, working from home brings flexibility in employing a workforce unconstrained by geographical boundaries. Driven by the key advantage of being able to work from anywhere and at any time, it is also seen as a major move for employees.

How can organizations better manage the well-being and productivity of staff while working? How can they ensure that employees are not spending more time working than required?

With JP1, PC operations logs are put together for IT managers to visualize and analyze employee PC usage. This helps to improve organizations business operation and working efficiency.

Explore Work from home Solution


Linking ERP systems for more efficient operation

Most businesses adopt some form of Enterprise Resource Planning (ERP) solutions for day-to-day operations. ERP systems are designed to provide organization-wide visibility of core business processes.

JP1 allows organizations to work more efficiently and effectively with data management and automation as organizations get the best of both worlds by using ERP systems to manage day-to-day operations and tapping on JP1’s extensive capabilities.

Explore ERP Linkage Solution

Automating Processes for Greater Efficiency

As the world moves towards a new normal, the workload has become heavier and more complex. New and enhanced business processes may need to be implemented. The move will likely increase the workload for IT operations, resulting in many more tasks to be done while ensuring that business processes run smoothly.

Enter Robotic Process Automation (RPA), which enables organizations to automate processes, eliminating the need for manual intervention. Hitachi’s RPA linkage between RPA tools and JP1 can ensure that RPA tools handle tasks well.

Explore RPA Linkage Solution

Learn how to manage your system, and analyze or troubleshoot any performance problems that might occur on your system.

Network Infrastructure Management

JP1 enables the support of networking infrastructure includes all of the equipment necessary to provide internal and external communications for the business. Setting up remote access networks, managing the internal telephone system, regulating communication with external servers via firewalls and maintaining network security are examples of tasks that fall under this category.

Computer Operations & Help Desk Support

IT operations management which includes the management of help desk services, such as incident response, event response and request fulfillment. IT operations managers are also responsible for scheduling and managing data back-ups, communicating information about incidents and network outages to users, controlling the creation and provision of user profiles and system access, and implementing a disaster recovery plan for the IT organization.

Server and Device Management

Administering network infrastructure within organization, IT Operations needed to administer network endpoints such as servers and devices. IT Operations plays a role in the day-to-day management of the servers that host key applications for the business, including maintaining, patching and upgrading servers. IT Operations managers may be responsible for provisioning IT assets to users and ensuring that applications have access to the storage space they need to function correctly.

Explore our IT Operation Software

JP1 Model

JP1 is compelling for organizations to centralize administration of the Information Technology. It is also essential to understand the significance of JP1's support model, where the 10-year warranty ensures constant customer support for peace of mind. Future updated versions of JP1 will also remain compatible with older versions. Should the organization need to upgrade to newer versions in the future, this can be done progressively, which is useful for resource and budget planning.


Support various systems with different versions and upgrade them in different phases with ease


A minimum of 10 years support


Local consultant with Professional support team from Japan


Product language settings in options: English, Chinese and Japanese


Reduced CO2 Emissions Through Automation Using IT