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Hitachi ICT Solutions
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Overview


Information technology is at the core of many organizations’ business operations. With a vast network of IT resources supporting these activities, it is essential for organizations to efficiently and effectively monitor events and tasks throughout the IT infrastructure. With JP1, organizations have a dashboard that provides an overview of all system activities across their IT infrastructure. They are also empowered with the tools to manage potential system issues quickly and efficiently.

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Monitoring Made Easy


JP1 integrates all critical information and event log messages, including logs across all servers and networks, into a single dashboard view. The information reflected in this centralized console empowers IT administrators to monitor logs of all activities, including the active status of servers, networks, and applications. In addition, organizations can create visualizations with these logs, and filters can be customized within the console to flag abnormal system statuses and issues that need to be addressed. This is a time-saving and more productive process for IT administrators as they do not need to check individual system consoles manually. They get all the information they need through this single centralized console.

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Efficient Issue and operational Management


Thresholds, triggers, and conditions can be preset within JP1 to automatically raise alerts to IT administrators when issues and system failures occur. This enhances issue management as IT administrators will be notified first-hand when issues arise and can zoom in specifically on the specific system. The ability to identify actions quickly and take remedial actions promptly ensures that business processes run with minimal disruptions.

JP1 Model

JP1 is compelling for organizations to ensure that IT business operation activities are well-managed and monitored. It is also essential to understand the significance of JP1's support model, where the 10-year warranty ensures constant customer support for peace of mind. Future updated versions of JP1 will also remain compatible with older versions. Should the organization need to upgrade to newer versions in the future, this can be done progressively, which is useful for resource and budget planning.

upgrade

Support various systems with different versions and upgrade them in different phases with ease

support

A minimum of 10 years support

consultant

Local consultant with Professional support team from Japan

languages support

Product language settings in options: English, Chinese and Japanese

languages support

Product language settings in options: English, Chinese and Japanese

We’re here to help

As organizations evolve, It is essential to ensure that IT business operation activities are well-managed and monitored. Let us help support your organization with your IT business operation