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Case Studies

Hitachi JP1 Case Study

SMOE Pte Ltd

  • Reduce time and labour on managing client environment
  • Improve end-user support
  • Minimise scheduled end-user downtime
  • Gain visibility and control of desktop assets and operations
  • Prevent software governance from becoming an issue


  • Client asset management using Hitachi JP1/Asset Information Manager
  • Centralised software distribution using Hitachi JP1/Software Distribution
  • Remote end-user support using Remote Control

The Benefits

  • Significant cut in man-hours for IT asset management and software distribution
  • One-third reduction in number of end-user support personnel
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