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Case Studies

Hitachi JP1 Case Study

Shiseido Singapore

Operation Issues

Before Shiseido Singapore implemented Hitachi JP1, software distribution and IT asset management tasks were performed manually. The administrative and time burden on the IT function was heavy, end-user sup-port was laborious, and there was little control over the client environment.

Solution

Hitachi JP1 Software Distribution and Asset Information Manager

The Benefits

  • Automated distribution of software
  • Improved license and maintenance management
  • Remote end-user support
  • Swift problem diagnosis and resolution
  • More productive IT and end-user staff
  • Visibility of IT assets
  • Better allocation of IT assets

What Customer Is Saying

"We view Hitachi as a very close business partner for the long term than a mere technology supplier. In the short time we have worked together thus far, it has proven itself many times over, always willing to offer sound expert advice on how we can better manage IT..."

Tatsuya Nagai
Managing Director

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