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Case Studies

Hitachi ICT Solutions Case Study

Q'SON Kitchen Equipment Pte Ltd

Key Challenges

  • Frequent data corruption with existing system
  • Complex procedure to achieve simple tasks like balancing accounts
  • Lack of transparency in changes made and in individual sales performance

Project Objectives

  • Automate and integrate internal processes
  • Enhance customer satisfaction
  • Create reliable, accurate records


SAP® Business One

Key Benefits

  • Tightly integrated system offers more real-time visibility
  • Reliable, accurate records and reports
  • Accounts balance automatically
  • Better accountability
  • Individual sales performance is tracked

What Our Customer Says

"It's an affordable solution to our complex requirements, had the expandability to cater for our future growth, and most importantly we knew we would have after-sales support. When we told Hitachi Asia consultants what we wanted, they added value by recommending processes that were much more efficient and more cost effective than our present arrangement."

Ms. Charlene Koh
Senior Manager, Q'SON Kitchen Equipment Pte Ltd

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