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Hitachi ICT Solutions
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Overview


The IT infrastructure is a set of IT components that supports a wide range of services for day-to-day business operations. To reduce costs, organizations are increasingly consolidating and shifting their IT infrastructure to virtual environments and cloud computing. However, the consolidation brings a new set of challenges where it is difficult for organizations to identify elements in their IT infrastructure and their relationships. Managing configuration changes in IT infrastructure is a complicated and daunting task. JP1 addresses these concerns and is developed to ease the minds of IT managers and organizations.

operation analytics dashboard

Monitor IT Infrastructure


JP1 allows organizations to collect all system configuration information into a single source. Information, including those from applications, servers, and applications, can be visually represented within this centralized console. The visualization also displays relationships between servers, networks, and applications within the IT infrastructure. From the number of errors, system statuses, and anomalies to specific servers that are down, the JP1 console reflects detailed information for IT administrators to investigate, analyze and take remedial actions.

integratedmanagement2 error

Efficient Issue and operational Management


Thresholds, triggers, and conditions can be preset within JP1 to automatically raise alerts to IT administrators when issues and system failures occur. This enhances issue management as IT administrators will be notified first-hand when issues arise and can zoom in specifically on the specific system. The ability to identify actions quickly and take remedial actions promptly ensures that business processes run with minimal disruptions.

JP1 Model

JP1 is compelling for organizations to efficiently monitor system configurations with JP1. It is also essential to understand the significance of JP1's support model, where the 10-year warranty ensures constant customer support for peace of mind. Future updated versions of JP1 will also remain compatible with older versions. Should the organization need to upgrade to newer versions in the future, this can be done progressively, which is useful for resource and budget planning.

upgrade

Support various systems with different versions and upgrade them in different phases with ease

support

A minimum of 10 years support

consultant

Local consultant with Professional support team from Japan

languages support

Product language settings in options: English, Chinese and Japanese

languages support

Product language settings in options: English, Chinese and Japanese

We’re here to help

As organizations evolve, It is essential to ensure that IT business operation activities are well-managed and monitored. Let us help support your organization with your IT business operation. Contact us today to discover how your unique organization can adopt digitization and prepare for a future where you stay ahead of the competition.