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Manila Water needed a solution that centralized the management of their different application systems in order to deliver quality service to their customers. At the time, they were running a number of mission critical applications including SAP/R3 to control their customer management system.
JP1 Job Management with SAP/R3 Linkage
Manila Water deployed JP1 Job Management and Application Management for SAP R3 to integrate critical SAP R/3 jobs across HP UX and NT servers. Uniting the powerful SAP R/3 application with an additional linkage component, JP1 integrates tedious routine R/3 job tasks, streamline the business operation and enhances the overall productivity without investing extra customer resources in learning the software.
JP1 Automatic Job Management succeeded in helping management system operations become much easier and cost effective for Manila Water.
With full SAP R/3 support, an easy-to-use GUI and the flexibility to buy any combination of modules, Hitachi's JP1 Version 6i was the simplest solution for Manila Water.
"In order to effectively manage our IT assets deployed in multiple locations across our network, we implemented the HITACHI JP1 software suite. In doing this, we foresee that we will be able to refocus our human resources to even higher value tasks. The continuing teamwork of First Datacorp and Hitachi in implementing the solution was key to our success."
Mr. Geodino V. Carpio
Chief Information Officer for Manila Water